Customer service excellence

Customer dynamics and Business development (BD) is key to identifying, nurturing and acquiring new clients and business opportunities to drive growth and profitability.

Who can Attend

This course is open to anyone either as an individual or as a team. The main focus is to build all round leaders in your field of expertise.

• Senior Managers
• Middle managers
• Project Managers
• Sole Proprietors
• Organizational leaders
• Advisors